McDonald’s had its origin in America as a fast-food restaurant. Since it has flourished in its food chain restaurants over time it cares a lot about its customer’s food choices and feedback. Considering this as their main purpose they launched a survey named McDVOICE.
It not only ensures to collect valuable feedback and improve customer satisfaction but also provides some rewards after they fill the survey. They get some discount coupons for their next visit to the McDonald’s restaurant. They even make modifications in the services as and when required.
In fact, it uses this as a tool against its competitors like Burger King, KFC, etc. It always guarantees that the customers have an enjoyable experience every time they visit there.
McDVOICE – Official McDonald’s Survey at www.mcdvoice.com
Step by Step Guide To McDonald’s Survey
There are certain steps that need to be followed while participating in the survey. Take a look at them :
- It is mandatory to keep the receipt handy whenever they are participating in the survey.
- They need to visit the official website portal i.e. www.mcdvoice.com. The receipt contains a 26 digit code that needs to be entered after opening the portal.
- As a third step, they need to submit the time and date of visit and also the store number.
- Press SUBMIT
- After the details are checked and if they are correct, the user is directed to the McDVOICE survey page.
- A set of questions will appear in the survey.
- It is mandatory to answer all the questions correctly.
- As a next step, users are notified to submit their contact details to get in touch with them if they win the survey.
- They are provided with a validation code to update they have completed the McDVOICE survey.
- Users should browse and write down the code which they shall use during their next visit to McDonald’s.
McDonald’s Survey Terms & Conditions
- A user can participate in a maximum of 5 surveys in a month.
- The minimum age for participation is 15 years.
- Users must be legal residents of the USA or Canada.
- The reward must be claimed within 30 days of survey completion.
- The user claiming the reward must not be a former employee of McDonald’s.
- It is mandatory for a user to place orders when they are a part of the survey.
- The voucher code must be redeemed within 7 days of the survey.
- Make sure that you note down the validation code, as when the offer is redeemed the correct validation code needs to be entered else you won’t be able to receive the discount offer.
- The coupon limit is set to one person per visit per coupon.
Benefits of McDonald’s Survey
- McDonald’s reviews its menu timely and adds new items according to the customer’s suggestions.
- It ensures that customers are satisfied with their services and staff.
- It makes necessary updations in its services as and when required.
- The survey coupon redeemed can be used at any McDonald’s restaurant in the user’s locality.
- Every opinion counts regardless of whether it is positive or negative. So each and every review is given equal importance. For this, they have made the facility of online chat with customer service very easy so that the customers may convey whatever they want to.
- As they serve millions of people every day, they always make sure that the customers are happy with their services, so, every time a user fills a survey that counts as a contribution to the betterment of McDonald’s customer service and menu.
Rewards of McDonald’s Survey
There are different benefits that users can enjoy and they vary from time to time. The most common ones are-
- BOGO ( buy one get one) for egg McMuffin
- Quarter pound burger
- One pound of a cheeseburger
One interesting offer was a winning prize worth $25 and they can get a chance to win cash rewards too worth $100.
The coupons can be redeemed online as well as offline mode.
About McDonald’s Company
McDonald’s was founded by Maurice Mcdonald and Richard in 1940. The reason behind the success of this fast-food giant is its hard work. The people were getting curious day by day to know more about the menu items which is offered, and more and more people started researching McDonald’s.
Post this, the customer satisfaction program was started which is running successfully to date. They wanted to assure 100% customer satisfaction. People also got to know that they can claim interesting rewards after completing the survey which motivated them to take the survey.
But the users just need to give their honest feedback because the staff works according to the customer’s opinions and suggestions and try their best to give customer satisfaction.
McDonald’s started off as a restaurant on a small scale but it emerged as a business. Now it is considered one of the most popular fast-food giants all over the world. It’s originally based in Chicago.
It serves nearly 69 million customers per day. It is considered the second largest employer in the world employing 1.7 million employees. Currently, it has 36000 active restaurants in the world.
McDonald’s head office address USA-
211 McDonald’s Dr,
You can connect with them on social media handles as well
McDonald’s Survey Related FAQ’s
- What is the minimum order value?
There is no minimum order value.
- Do you charge for delivery?
Yes, we do
- What are your operating hours?
They vary from store to store. You can check the operating time of your nearby store by selecting the locator.
- Where can I get coupons?
You can see them by opening the offers section.
- Can I add special instructions to my order?
You can tell us the specifications in the ‘Special instructions’ section at the time of order confirmation.
- How much time do you take to deliver?
We always try to deliver as soon as possible. However, it takes a maximum of 40 minutes to reach you.
- Is McDonald’s open on Christmas?
Please refer to the restaurant locator if the nearby restaurant is open and if they are open at what times they are operating.
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